Human Resource Management, Questions Essay Example | Topics and Well Written Essays - 750 words

Human Resource Management, Questions - Essay ExampleIt is important to ensure that all employees remain node oriented and demonstrate high level of service. Therefore, as a charabanc, I would propose to include the pursuit strategies to help employees cope with show. Firstly, employees will be recommended to attend communication skills courses to ease and improve their relationship with customers and thus far co-workers. Such courses will also teach the employees useful tactics in handling difficult clients. Secondly, the formation will introduce a buddy system, where an employee is attached to another individual to act as support for superstar another. The system will encourage individuals to openly discuss difficulties that they face at work and share tips for upward(a) the situation. In addition, the system will also encourage employees to keep a lookout for alarming stress symptoms that their colleagues may be having so that these can be addressed immediately.Stress, if a pplied continuously and excessively, is a ostracise physical reaction to situations that upsets an individuals balance. On the contrary, small doses of it can actually have a positive exit on an individual by spurring him or her to coif better at something. In this case, the managers didactics is directed at Janine, who constantly experiences the symptoms of stress. Indeed, symptoms of stress can be seen in a persons behaviour, emotion, and physical conditions. continuing stress is harmful to ones health because it disrupts the bodys system, causing high blood pressure and poor immune system, maturation the risk of heart attack and speeding up the aging process. Therefore, the managers statement about the unfavourable execution of stress on ones performance rings true.Answer to Question 4Sammie is de-motivated because he is unsure of his skills in dealing with different kinds of people that he meets at work. As such, he feels he is incompetent to perform well at work. Using S ocial Cognitive Theory, Sammies manager can motivate him by planning, anticipating in all likelihood outcomes and setting goals. Planning a course of action will help to anticipate the likely outcomes of these actions, date setting clear and attainable goals will ensure that Sammie remains challenged and motivated. For instance, the manager can discuss with Sammie the difficulties that he is facing with his job draw up a plan to help Sammie overcome his fears, and keep a log book with daily targets, that Sammie can use to keep track of his daily experiences with the customers he has dealt with. Next, Sammies manager can put him on a training session for a period where he will observe his co-workers on the job. This is known as vicarious learning and by such observations, Sammie will be able to retain positive points and use them in actual situations. This will also better clear Sammie in the future. This is ideal instead of immediately putting Sammie to deal with customers becaus e the observations will prepare him for what to expect.Self-regulating mechanisms increase self-worth and personal satisfaction by regular monitoring of ones actions. Sammies manager